Scope
What we build, what we care for, and what we don't do
Clear scope is part of the product. Here's the honest version, so nothing is a surprise after you buy.
The build
What Havelin builds for your business
The pages that answer real questions
Home, services, about, contact, and the additional pages your business needs — written and structured so a customer can decide without calling.
Design that reads as established
Typography, spacing and imagery chosen to make a good business look like the good business it is. Not a template with your logo dropped in.
Mobile first, genuinely
Most of your customers arrive on a phone. Every page is checked on small screens, not just resized.
Forms that reach you
Contact and quote forms with validation, delivered to your inbox and tested before launch.
Findable structure
Page titles, descriptions, headings, image alt text and a sitemap so search engines can read your site properly.
Analytics from day one
So you can see how many people actually visit and what they look at.
Launch handled
Domain connection assistance, SSL configuration, redirects from an old site where possible, and post-launch checks.
Ongoing care
What your monthly plan actually protects
Not 'maintenance.' Specific work that keeps your online presence healthy while you're out running the business.
Security updates and configuration
Your site stays on current, supported software with HTTPS properly configured.
Backup monitoring
Backups are taken and verified, so a bad day never becomes a lost website.
Broken-link detection
We catch links and forms that quietly stop working before a customer does.
Website health checks
Routine reviews of uptime, pages, forms and anything that looks off.
Performance checks
We watch load speed on real phones, not just fast office wifi.
Minor fixes
Small issues we spot get fixed as part of your care — you don't have to report them.
Your Monthly Business Update
One bundled request each month for the updates your business actually needs.
Outside our scope
Things Havelin does not sell
We are a website and professional-presence service. If you need the items below, we'll tell you plainly rather than sell you something we don't specialize in.
- Advertising campaigns, paid media management or ad creative
- CRM systems, sales pipelines or lead-generation programs
- AI phone reception or call answering
- Reputation management or review-generation systems
- Broad business-growth operations and consulting
What we need from you
A great website needs real material. During onboarding you'll upload:
- Your business details, service area and hours
- Your services or products, and pricing if you want it shown
- Photos of your work, products, team or space
- Your logo and any brand files you already have
- Reviews or testimonials you have permission to use
- Domain details and access to your existing site, if any
Your dashboard explains why each item matters and tracks what's still outstanding.